Terms and conditions

Terms & Conditions COVID-19: Please note that by entering our physical center in Berlin-Mitte, all visitors and staff must abide by our hygiene policy. Last Update to TOS:23.01.2025 I. Language Classes

  1. Payment

a) Full payment must be made prior to course start in order to finalize registration. Participants who have not made a full payment are not guaranteed a spot in the course.

b) Invoices are issued to companies or individual students upon request. Payment for a course may be made prior to receipt of the invoice. Unless otherwise noted, all prices are gross (i.e. no additional taxes are added to the stated amount).

  1. Cancellations & Refunds

a)Cancellations by the participant must be made in written form . Participants who request a refund in writing 5 or more business days (not counting weekends and holidays) prior to their first lesson in a course will receive a full refund for this course or be offered a transfer to another course free of charge. Participants who request a refund in writing 1-4 business days prior to their first lesson will receive a 50% refund for the course. No refund will be given after this period.

b) Units of group courses missed due to participant illness, accidents, late arrival, early departure from Germany, or any other reason will not be refunded.

c) External company classes and individual one-to-one course sessions may be rescheduled until 2pm on the workday prior to the scheduled and agreed course time. Sessions on Mondays must be rescheduled by 2pm on the previous Friday. Late cancellations will not be refunded or rescheduled. Open group lessons in the All on Board center and online cannot be rescheduled or cancelled by the course participant(s).

d) Should class units for external and one-to-one lessons remain 12 months after the last attended class, despite efforts to make them up, participants will forfeit the right to receive lessons for those units.

e) All on Board reserves the right to change the day/time of group courses in the All on Board center or reduce the number of units in a course, for example if there are five or fewer participants enrolled in the class. Participants who are unable to attend under these conditions are given a refund of the remaining units if such a refund is requested within 48 hours of the announcement of the change (24 hours for our weekend intensive classes). All on Board reserves the right to change the teacher of a course at any time with no prior notice.

f) If All on Board must reschedule, postpone or cancel a course, All on Board will move registered participants to a new class or offer participants a refund of the remaining units.

  1. General Conditions

a) One class unit = 45 minutes (including a short break).

b) For external company classes, change of the course day or time is only possible as a special exception and with written agreement by All on Board.

c) All on Board reserves the right to change the trainer. Participants may receive a refund of the remaining course units if the participant requests such a refund in writing within 48 hours of the first lesson with the new trainer.

d) Participants may request a letter of attendance from All on Board if the participant has attended at least 75% of lessons in the respective course.

e) Students must be at least 18 years of age to attend language classes. It is not allowed to bring bicycles, pets, infants or children to class. Guests may only be brought with written permission from All on Board.

f) Students may not photograph, video-record or audio-record other people and people’s voices in any All on Board lesson, be it online or in person. Photography of the whiteboard/flipchart is permitted.

g) All on Board teachers reserve the right to not share person contact information with students . All on Board will also not relay messages between teachers and students (for example, to inquire about missed homework).

h) Provided that the language level is comparable to other students in a class, a student may give his/her place in a class to another person at any time.

i) Students may not enter the courtyard area in our Torstr. (MITTE) center due to a high likelihood of lockout. All on Board does not assume responsibility in case of damage or injury.

  1. Student Responsibilities

a) Punctual and regular attendance, homework and self-study, and regular and active class participation are important conditions for effective language learning and reaching the stated course goals.

  1. Data Protection Please read our Privacy and Data Protection policy here.

  2. Liability a) ‘Force Majeure:’ the liability of All on Board and its staff is limited to intent and gross negligence. All on Board accepts no liability for cancellation of its services due to force majeure (i.e. natural disasters, fire, flooding and all other circumstances beyond the control of the contractual parties.) b) Students are responsible for any and all damages they cause and must directly compensate the owner of the property involved. c) All on Board bears no responsibility for student belongings. Students should be especially attentive concerning bicycles left on the street and ensure that they are locked.

  3. Contract Validity a) ‘Severability Clause:’ If an individual term of this contract becomes invalid, the terms of the other conditions are not affected. b) These terms and conditions apply to future contracts with All on Board. Any changes to this agreement must be made in written form. c) This agreement is governed by the laws of Germany, and the venue for any possible legal proceedings shall be in Berlin, Germany. III. General Limitation of Liability IN NO EVENT WILL ALL ON BOARD, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, PRINCIPALS, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, LOST PROFITS, LOSS OF DATA, OR BUSINESS DISRUPTION, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR YOUR USE OF ALL ON BOARD’S PRODUCTS, SERVICES OR THIS WEBSITE, INCLUDING BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT OR ANY LOSS OR DAMAGE OF ANY KIND, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. CERTAIN JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, AND IN SUCH JURISDICTIONS, ALL ON BOARD’S LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY APPLICABLE LAW.